Seeing a Download Failed message on the BBC iPlayer or BBC iPlayer Kids app on your mobile or tablet? Close the app completely and then re-open it. For some people, this has allowed the download. Just tried 3 downloads, all failed @ 10%, 20%, 70%, very latest app installed tonight. So you're not alone. Being Xmas I wonder if it's just network congestion, hmmm. BBC iPlayer downloads failing 02:31 PM. I had email from iPlayer support last week saying the problem was fixed, but it wasn't, so I reported it again.
Recently I've discovered that I cannot download any catch-up programmes from BBC ipayer on my Sky Q box. Really weird as when I find the programme ir says to click select to download it - but nothing happens after that. I've tried approaching the problem: 1.
Directly going into catchup BBC iplayer 2. Scheduling the current/next episode then More Episodes option neither methods work. I've tried unplugging the Sky Q box from the mains (what a nightmare it is to try to plug the power socket back in) - waiting and powering u again but that doesn't seem to fix it. Can someone please suggest what I can do next? Thanks very much.
![Failed Failed](/uploads/1/2/5/5/125520070/994196369.png)
Wrote: Recently I've discovered that I cannot download any catch-up programmes from BBC ipayer on my Sky Q box. Really weird as when I find the programme ir says to click select to download it - but nothing happens after that. I've tried approaching the problem: 1. Directly going into catchup BBC iplayer 2. Scheduling the current/next episode then More Episodes option neither methods work. I've tried unplugging the Sky Q box from the mains (what a nightmare it is to try to plug the power socket back in) - waiting and powering u again but that doesn't seem to fix it. Can someone please suggest what I can do next?
Thanks very much. Hi Is it just BBC programs that you can't download only? If you have no failed downloads or any downloads stuck then try a settings reset.
Press home highlight settingspress 001 selectresetreset settingsreset. Wrote: Recently I've discovered that I cannot download any catch-up programmes from BBC ipayer on my Sky Q box. Really weird as when I find the programme ir says to click select to download it - but nothing happens after that. I've tried approaching the problem: 1.
Directly going into catchup BBC iplayer 2. Scheduling the current/next episode then More Episodes option neither methods work. I've tried unplugging the Sky Q box from the mains (what a nightmare it is to try to plug the power socket back in) - waiting and powering u again but that doesn't seem to fix it. Can someone please suggest what I can do next? Thanks very much.
Hi Is it just BBC programs that you can't download only? If you have no failed downloads or any downloads stuck then try a settings reset. Press home highlight settingspress 001 selectresetreset settingsreset.